When we first encountered Ilia while looking for our first home, and we knew right away we wanted to work with her. She was attentive, informative, and provided us with tons of details about the property. As our search became more serious and we started to place offers, Ilia was always available to answer our questions with quick replies to our emails and calls, which was crucial under our tight deadline. She also provided us lots of honest advice and sensible guidance as we navigated to the process. During a particularly stressful week of waiting, Ilia reached out to check in with us, calm our fears, and offer any help. It was this personal touch that made us so thankful with our choice!